
In-Depth Social Sites Optimization Training for Service Businesses
Sep 12, 2024
10 min read
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Social Sites Optimizations
Full Training for Local Service Businesses
Approximate time to implement (for beginners): 1-2 days
Note 1: To get the point across easier, I will use a fictitious business called ''ABC Company'' when showing examples.
Note 2: These tips can apply to any service business, large or small or in any industry (construction, beauty, restaurant, finance, etc)
Better Social Media Presence = Possible Revenue Increase
Better social media and social sites presence and authority = More trust and engagement from customers = Potential increase in revenue
What does Optimizing Social Sites Mean?
It means optimizing your profile and content on every single social media platform, directory and map that is relevant to your business. This means Facebook, Instagram, Google my Business, Yelp, Trust Pilot, Apple Maps, Bing Places for Businesses and so on.
Why Optimize all Social Sites?
By optimizing your profile and content on all social sites you not only increase the amount of traffic to your website, you increase the trust and authority your business holds online. Being everywhere and anywhere on the internet has rarely been a negative for a business.
Implementing social media optimization strategies can do the following for your business:
Improve Authority: Increase perceived authority of your business and help make a good impression on potential customers.
Show you are Active: Shows to your potential customers you are active, ready and willing to receive new customers.
Attracts Attention: Can get more people to know and find out about your services. Allowing you to reach larger audiences.
Improved Communication: Great way to improve communication between you and your clients. Helping them answer questions they might have about your business without having to contact you directly. Increasing the chances they will choose your business.
This document will share exactly how you can optimize your social media profiles and content to improve your business.
Part 1: Introduction to Social Sites Optimizations
What does Optimizing your Social Sites Consist of?
It consists of creating optimized profiles on every single social platform available to you as well as consistently posting on all these social sites. Optimizing social media platforms like Facebook, Instagram, Twitter (X), etc. As well as doing it for all directories, marketplaces and review sites.
How does Optimizing Social Sites Affect a Business?
Improves Search Engine Rankings: Being on all these sites in an optimal way, linking back to your website, will help boost your website in Google's search results, allowing you to rank higher and generate more traffic to your site.
Increases Average Conversion Rate Across Platforms: Businesses with more presence online (i.e. being optimized and present on all social sites) will lead to clients trusting them more and seeing them as more ''legit''. This in turn affects the conversion rate of your website and ads. Because the more a client perceives your business as trustworthy, the more likely they are of purchasing from you.
Increases Visibility: Although some social sites will garner more attention then others, being everywhere on the internet is usually a net positive. Meaning that wherever a customer looks for the service you are offering, you will be at the forefront of their mind and be unavoidable.
In short, being on all the social sites improves the perception of your business as well as improving the traffic to your business.
Part 1.2: Types of Optimizations
Two major parts come into pay when optimizing your social sites. Your profile and your content. We will be going over how you can optimize both.
Main Optimizations
Brief summary on the main optimizations possible:
Optimizing Profiles
What does it entail:
This refers to optimizing every aspect of your profile. From your profile picture, description, username, links, etc.
Why is it important:
It is important as it shows customers you are active and take care of your online profiles. As well as help new potential customers find you easier (helps you rank higher on search engines)
Optimizing Content
What does this entail:
This refers to optimizing the distribution, creation and branding of your content.
Why is it important:
Having consistent, constant content on your social profiles shows potential customers your business is active, taking on work and serious to resolving their needs.
Part 2: Optimizing Profiles
Here are a few strategies on how to optimize all profiles
Optimizing all Profiles
Here are the ways to optimize every variable in your social site profiles.
Instagram:
Profile Picture:
Use a clear, high-quality image.
For personal brands: professional headshot with a friendly, approachable expression.
For businesses: use your logo.
Ensure the image is recognizable even as a small thumbnail.
Consistent branding colors.
Centered image that fits well within the circular frame.
Maintain consistency across all social media platforms.
Title:
Use your full business name.
Include a keyword related to your business if possible (e.g., “John Doe | Local Roofing”).
Avoid special characters.
Description (Bio):
Summarize what you do in 8 words or less.
Include social proof or a result in 6 words or less (e.g., “Serving over 500 happy customers”).
Use line breaks and emojis for visual appeal and readability.
Include a call-to-action (CTA) directing users to the link in your bio (e.g., “Get a free quote below”).
Username:
Keep it simple and relevant to your business.
Avoid numbers or special characters.
Ensure consistency with usernames on other social media platforms.
Link in Bio:
Use a URL shortener or link service (like Linktree) for a clean look and multiple links if needed.
Update the link regularly to align with current promotions or services.
Include a CTA in your bio encouraging users to click the link (e.g., “Book your appointment below”).
Highlights:
Create custom highlight covers that align with your brand’s aesthetic.
Organize highlights into clear categories (e.g., “Services,” “Reviews,” “Projects”, ''Q&A'').
Use highlights to answer common questions, share client reviews, or showcase recent projects.
Regularly update highlights to keep content fresh and relevant.
Facebook:
Profile Picture:
Use a high-quality image of your logo or a professional headshot if it’s a personal brand.
Ensure the image is recognizable and fits well within the circular frame.
Maintain consistency with your profile picture across all social media platforms.
Cover Photo:
Use a visually appealing image that represents your brand or showcases your services.
Include details about your offers, promotions, or key services.
Ensure the image is high resolution and fits well within the cover photo dimensions.
Business Name:
Use your official business name to make it easily searchable.
Ensure it matches the name used on other social media platforms and your website.
Username (Facebook URL):
Create a custom username that matches your business name.
Make it simple, memorable, and easy to type.
About Section:
Write a clear and concise description of your business and services.
Highlight what makes your business unique and include any key achievements or awards.
Include relevant keywords to improve search visibility.
Contact Information:
Ensure your phone number, email address, and physical address (if applicable) are accurate and up-to-date.
Include your business hours and any other relevant contact information.
Call-to-Action (CTA) Button:
Choose a relevant CTA button (e.g., "Book Now," "Call Us," "Learn More"). For most service businesses it is best to have a ''Call Us'' button.
Services Tab:
List all the services you offer with detailed descriptions.
Include high-quality images and pricing information if applicable.
Reviews:
Encourage satisfied customers to leave positive reviews.
Respond to all reviews, both positive and negative, in a timely and professional manner.
Messenger Integration:
Set up automated responses for common inquiries.
Ensure you or your team responds promptly to messages.
Pinned Post:
Pin a post that highlights important information, promotions, or announcements.
Ensure the pinned post is regularly updated to remain relevant.
X (Formerly Twitter)
Profile Picture:
Use a high-quality image of your logo or a professional headshot if it’s a personal brand.
Ensure the image is recognizable and fits well within the circular frame.
Maintain consistency with your profile picture across all social media platforms.
Cover Photo:
Use a visually appealing image that represents your brand or showcases your services.
Include details about your offers, promotions, or key services.
Ensure the image is high resolution and fits well within the cover photo dimensions.
Username (Handle):
Create a simple, memorable handle that matches your business name.
Ensure it is easy to type and consistent with usernames on other social media platforms.
Display Name:
Use your official business name to make it easily searchable.
Ensure it matches the name used on other social media platforms and your website.
Bio:
Write a clear and concise description of your business and services.
Highlight what makes your business unique and include any key achievements or awards.
Include relevant keywords and hashtags to possibly improve search visibility.
Add a call-to-action (CTA) or link to your website or lead magnet.
Website Link:
Add a link to your website, landing page, or specific offer.
Use a URL shortener if necessary to keep the link clean and trackable.
Pinned Tweet:
Pin a tweet that highlights important information, promotions, or announcements.
Ensure the pinned tweet is engaging and includes a clear CTA.
Regularly update the pinned tweet to keep it relevant.
Profile Information:
Add your location, business hours, and contact information.
Include any other relevant information that helps users connect with your business.
Other Social Media Profiles
Some things to keep in mind while creating and optimizing profiles for all the other platforms.
Profile Picture:
High-quality, clear image of your logo or a professional headshot.
Consistent across all platforms.
Cover Photo:
Visually appealing image representing your brand.
Include promotional details or unique selling points.
Username/Handle:
Simple, memorable, and relevant to your business.
Consistent with usernames on other platforms.
Display Name:
Official business name for easy searchability.
Match name used on other platforms and website.
Bio/Description:
Clear, concise description of your business.
Highlight unique aspects of your business.
Include relevant keywords and a call-to-action (CTA).
Here is a list of all the main social media sites and a link to them:
Facebook (link)
Instagram (link)
YouTube (link)
TikTok (link)
LinkedIn (link)
X (Twitter) (link)
Reddit (link)
Pinterest (link)
Snapchat (link)
Quora (link)
WhatsApp (link)
Tumblr (link)
Flickr (link)
WeChat (link)
TikTok (link)
Directories, Maps and other Social Sharing Sites
For these, the same principles apply as for the social media profiles. You want to fill them out as completely as you can. Also, you want to keep the information across all of them as consistent as possible. Here is a list of the main directories (the more you fill out the better, especially local/governmental ones):
Google My Business (link)
Yelp (link)
Bing Places for Business (link)
Apple Maps Connect (link)
Yellow Pages (link)
Foursquare (link)
Angie's List (link)
Better Business Bureau (link)
Manta (link)
Citysearch (link)
Superpages (link)
MerchantCircle (link)
Hotfrog (link)
Thumbtack (link)
Here is a list of all the main maps you can fill out:
Google Maps (link)
Apple Maps (link)
Bing Maps (link)
Waze (link)
MapQuest (link)
OpenStreetMap (link)
HERE WeGo (link)
TomTom (link)
Garmin (link)
Sygic (link)
Rand McNally (link)
Navmii (link)
Yandex Maps (link)
Baidu Maps (link)
Mapbox (link)
Developing all these ''extra'' profiles will potentially increase the amount of traffic you will get on your site, it will also help you rank higher on search engine rankings.
Optimizing Content
Here are a few strategies on how to optimize the posting of content on your social media platforms
Optimizing all Aspects of your Content
From distribution to content quality. We will go over every aspect that can make your content stand out from your competition and increase traffic to your business.
1. Quality of Content
The quality of your content is the factor that contributes most to your content working or not. No hacks, tips or tricks will do the work of solid, quality content. Here are some tips on having content that can produce results for your business.
Content Types: Different types of content can be used for different businesses and different needs. Here are some of the content types we find most effective.
Proof Content: Content that shows clients that you do the work you say you do. Showing your potential customers that you are actually doing the thing you say you will do, and you do it great. You can do this in the form of showing client testimonials, before and after's, videos and images of the results, etc.
Educational Content: Showing clients what you actually do step by step. This can be done purely educationally or with some entertainment component (ex: ASMR videos). This will help reduce the clients insecurities and trust issues in your competence and skill level, potentially allowing for an easier sale. Another example would be a Q&A image or video.
Engagement Content: Content designed to interact with and involve your audience, fostering a sense of community and encouraging conversations. This includes polls, quizzes, questions, contests, and user-generated content.
Promotional Content: Content aimed at driving sales and promoting your services or products. This includes special offers, discounts, limited-time promotions, and announcements of new services or products.
Although there are other types of content out there, we believe that for a local service business this suffices as a beginner content strategy.
2. Scheduling Content
Scheduling your optimally will allow the most amount of customers to see your posts, increasing the odds of a sale.
Best Times to Post: Different platforms have different peak times when users are most active. Here are some general guidelines:
Facebook: Weekdays between 9 AM and 3 PM.
Instagram: Weekdays around 11 AM and 2 PM.
Twitter: Weekdays from 9 AM to 1 PM.
LinkedIn: Weekdays from 10 AM to 12 PM.
TikTok: Weekdays after 6 PM.
Posting Frequency: The frequency of your posts should balance quality and quantity. Here are some recommendations:
Facebook: 1-2 times per day.
Instagram: 1-2 times per day.
Twitter: 3-5 times per day.
LinkedIn: 1 time per day.
TikTok: 1-3 times per day.
Automating Content Posting
A content calendar helps you plan and organize your posts. Here’s how to create one:
Identify Key Dates: Include holidays, events, and promotional periods relevant to your business.
Plan Content in Advance: Schedule your posts in advance to ensure a consistent flow of content. Consistency of posts will show clients you are active and take care of your business.
Use Scheduling Tools: Utilize tools like Hootsuite, Buffer, or Social Blade to automate posting and ensure your content goes live at optimal times.
3. Posting on Directories, Maps,etc.
If you have the time or resources at your disposable to do so, posting weekly on all the secondary social media platforms or directories would be a good way to keep your presence on these sites and allow people to know you are still in business.
Conclusion - Social Sites Optimizations
If you’d like to learn more about optimizing your business online, we offer 12 free trainings on subjects ranging from SEO, Website Optimization and even Sales.
Click the link below 👇
https://vizonsdigital.gumroad.com/l/12Trainings
If you are looking to outsource the work and get us to optimize these parts of your business, visit our site for more information, and book a discovery call with our team.
Click the link below 👇
Hey, Alex the writer of the training here!
If you’d like to learn more about optimizing your business online, we offer 12 free trainings on subjects ranging from SEO, Website Optimization and even Sales.
Click the link below 👇
https://vizonsdigital.gumroad.com/l/12Trainings
If you are looking to outsource the work and get us to optimize these parts of your business, visit our site for more information, and book a discovery call with our team.
Click the link below 👇
www.vizionsdigital.com